The development of management concepts
The reason why we need to study the history and development of the concept
of management is to obtain a description of how management has taken place in
the past. It is intended to be learned so that we can take a step better for
business. Second, we can find out how it develops business management. With
this study, we could look for a new theory that we can be good management and
also take appropriate decisions. The latter is the order management principles
that have been applied since the first can be a valuable lesson for us so that
later we buses clean and could plunge the world into good management.
1. mazhab CLASSIC
Theory and provide ease of management principles in deciding something that
must be done in an effective way to become a manager, and it can also be
interpreted as a function of management. other than that the manager can manage
an authority without the use of theory and principle, the activity goes just
intuition, gut feeling and hope that the results will not give you the
satisfaction of all parties.
a) Robert Owen (1771-1858)
In the 1800s he was a manager at several cotton spinning mill in New
Lanarls Scotland.
Emphasizes the role of human resources as the key to the success of the
company.
Motivated by the terms and conditions of employment are inadequate, where
the previous working conditions and lives of workers at that time was very bad.
b) Charles Babbage (1792-1871)
Recommends to organize the division of labor in relation to the division of
labor. So that every worker can be trained in a particular skill. Each worker
only required a special responsibility in accordance with his specialty.
c) Frederik W. Taylor (1856-1915)
Taylor is a popular figure scientific management, so that he gained the
nickname the father of scientific management, scientific management arises
because of the desire to increase productivity until he finally discovered the
principles are:
• Development of actual scientific management, so that for example, the
best method to perform each job can be determined.
• Selection scientifically against the workers, so that each worker may be
given responsibility for tasks best suited to him
• Education and scientific development for the workforce
• Close cooperation and friendly between managers and workers.
dr) Henry L. Gantt (1861-1919)
Ideas have in common with the idea of Taylor, namely:
1. The mutually beneficial cooperation between managers and employees.
2. Know the proper selection method.
3. The system of bonuses and instruction.
However Hennry refuse differential wage system. Because only a small impact
on work motivation.
e) Frank B and Lillian M. Gilbreth (1868 - 1924 and 1878 - 1972)
Based on the idea of the results of research on the relationship of
movement and fatigue in the work. According to Frank, the movement and fatigue
related. Each movement is eliminated also cause fatigue. According to Lillian,
in the settings to achieve motion that can effectively reduce fatigue.
2. Classical Second Scientific Management Branch.
Pioneer of classical organization theory is Henry Fayol who lived from
1841-1925. In its efforts to develop a management science Fayol began by
dividing the company into six activities each having dependency. The activity
in question is:
1). Technical functions (technical), which produce and make products.
2). Commercial functions (commercial), which is to buy raw materials and
sell products.
3). Financial functions (financial), ie obtaining and using capital.
4). Security functions (security), which is to protect the workforce and
aktivaperusahaan.
5). Accounting functions (accounting), which record and check costs,
keutungan, and debts, prepare balance sheets, and gather statistics.
6). Managerial functions (managerial)
The orientation is managerial functions, so that it defines manjemen by
dividing the five functions, namely:
• Planning (planning) is charting a course of action that memungkan
organization can achieve its objectives.
• Organizing (organizing) means to mobilize human resources and natural
resources of the organization to realize the plan be an outcome '
• Pengkomandoan (commanditing) means giving direction to subordinates and
they seek to do his job.
• Coordination (coordinating) means ensuring that the resources and
activities of organizations working in harmony to achieve the expected goals.
• Control (controlling) means of monitoring (monitoring) plan to ensure
that steered appropriately.
Fayol concept which states that management skills can be applied to all
kinds of group activities, if other things do not change, until today
increasingly important in schools, government, and other institutions. Fayol
developed management principles underlying effective managerial behavior is as
follows:
a) The division of labor (division of labor)
b) Authority (authority)
c) Discipline (discipline)
d) Unity of command (unity of command)
e) Unity direction (unity of direction)
f) subordinate to [private interests above the public interest
(subordination of individual interests to the common goods)
g) Provision of salary (remuneration)
h) Centralized (centralization)
i) Hierarchy (hierarchy)
j) Orderly (order)
k) Justice (equity)
l) The stability of the staff (stabilty of staff)
m) Initiative (initiative)
n) Semngat corps (esprit de corps)
2.Mazhab Behaviour
In this school, an important starting point is the manager acts of human
behavior. Managers should be aware that the management is not done alone, it is
the manager who must lead others to do so, dedicated and high participation to accomplish
these tasks. So the topics at issue in this school is a "human behavior,
human relations, motivation, leadership, nature and human behavior, social
psychology, communication, and human desire it."
Managers in making authority leadership should be more aware of behaviors,
desires, and needs of subordinates.
The emergence of the flow of human relationships (human behavior or
neoclassical) arises due to the managers discovered that the classical
approach, the efficiency of production and work perfect harmony can not be
realized. Often subordinates less follows the pattern of behavior that is
rational in mengoprasikan job. So the discussion of "side of human
behavior" in the organization is important. Some experts try to equip
organizations with the view of classical sociology and psychology.
a) Munsterberg Hugo (1863-1916)
Known as the "Father of Industrial Psychology". Since 1910 his
interest focused on the application of psychology in the industry, where he saw
the importance of the application of behavioral science in the scientific
management of the new movement. In his book Psychology and Industrial
Efficien¬cy yangberjudul published in 1921, contains:
1. Best possible person, that is how to get those people who have mental
qualities are best suited to the job they had to do.
2. Best Possible Work, which is in psychological condition where the output
is the largest and most satisfactory can be obtained from the work of everyone.
3. Best Possible Effect, which is how a company can influence the workers
can be obtained such that the best possible results from them.
b) Elton Mayo (1880-1949)
Research conducted on human behavior in the work situation at the Western
Electric company (1924-1933). The research originated from the investigation
hubun¬gan level of lighting in the workplace and productivity of workers. As a
result, when the light conditions increase the productivity tends to increase
as expected, but when the light was worse than normal productivity tends to
remain elevated. Outputpun continued to rise during the lighting continues to
be changed.
Elton Mayo and his research assistants Roethlishberger Fritz J. and William
J. Dickson also concluded that the incentive money given does not lead to
increased productivity.
Results of the study were famous "Hawthorne effect" states that
the operation of the company not just because of the machine and method, but
also the adjustment to the social system in order to build a complete technical
system. Sympathetic supervisor will improve their work performance and workers
will be harder to work when they are convinced that the management think of
their welfare and special attention to them.
3. The school of Management Sciences
1. Operations
Research
a) Rensis Likert
Identifies and
intensive research on the four management systems.
b) Edgar Schein
Examines group
dynamics within the organization.
Behavioral science
theory is characterized by new insights into the behavior of individuals,
social group behavior and organizational behavior.
2. Motivation Theory
a) Abraham Maslow
Develop a hierarchy
of needs in the explanation of human behavior and the dynamics of the process
of motivation.
b) Frederick McGregor
c) David McClelland
McClelland needs
theory focuses on three needs are defined as follows:
- The need for
achievement: the urge to surpass, to achieve the standards, striving for
success
- The need for power:
the need to make other people behave in such a way that they will not behave
otherwise
- The need for
affiliation: the desire to establish an interpersonal relationship that is
friendly and familiar
d) Victor Vroom
(1964)
Which is famous for
its elaborate on the Vroom model theory can be seen from the performance factor
of 3 (three) theory as follows consisting of:
1. Theory of
expectancy.
According to the
theory ekpektansi that could push someone's performance, namely:
"expectancy someone representing an individual belief that a certain level
of effort will be followed by a certain level of performance". In
connection with a person's level of expectancy Craig C. Pinder (1948) in his
book "Work Motivation" argues that there are several factors that
affect a person's level of expectancy that is:
a. Pride
b. The success of a
duty
c. Help achieved from
a supervisor and the subordinate.
d. Information
necessary to carry out a task
e. Good materials and
good equipment to work.
2. Theory
instrumentalists.
According to the
instrumentalist theory that a person's belief that a particular result depends
on the implementation of a specific performance level. Performance is
instrumental when it led to the emergence of something else.
3. The valence
theory.
Valence theory
implies that the positive and negative values given by the results. The third
theory can be seen from the aspect of managerial and individual
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